01
Foundation
Clear owners
A tidy tenant with clear roles, naming, and documentation your team can follow.
Microsoft 365 baseline
Microsoft 365 baseline
Microsoft 365 should make work easier, not messier. We set a clean baseline and keep sign-in and sharing supportable.
What you get
What you get
- A tidy Microsoft 365 tenant with clear owners.
- Secure sign-in (MFA) and sensible access rules.
- Teams/SharePoint/OneDrive set up with structure.
- Email security and safer sharing defaults.
- Backup readiness for important data.
- Documentation your team can follow.
WHERE IT FITS
Delivered through your services
Microsoft 365 work is typically delivered as part of Managed IT Support or Modern Workplace. We set the baseline, then keep it consistent as your team and devices change.
Already on Microsoft 365? We can review what’s there and tidy the baseline.
Delivered via
Managed IT Support
Support, monitoring, and baseline follow-through.
Delivered via
Modern Workplace
Device fit, sign-in, and collaboration structure.
Need a one-off tidy-up? We can deliver this as a project.
DELIVERY
Microsoft 365 delivery
We set a Microsoft 365 baseline and keep it supportable as part of your ongoing service.
02
Secure access
Reduced exposure
Secure sign-in and sensible access rules that protect accounts without blocking work.
03
Collaboration structure
Supportable sharing
Teams, SharePoint, and OneDrive set up with structure so sharing stays organised.
Tenant baseline
Secure sign-in
Sharing controls
Email safety
Documentation
VISIBLE DELIVERY
What you’ll see in practice
Microsoft 365 stays supportable when changes are visible and ownership is clear. You’ll see what improved, what needs attention, and what happens next.
Sign-in and access posture
Secure sign-in status, key access rules, and any exceptions that need ownership.
Sharing posture
Where sharing is structured, where it’s too open, and what we tightened.
Email safety
Filtering and protection changes, plus any trends worth addressing.
Change log and owners
Important tenant changes recorded with an owner and the reason behind them.
OPERATING CADENCE
How it runs week to week
A steady cycle keeps sign-in secure, collaboration tidy, and support straightforward.
Requests and small fixes
Everyday improvements handled with clear updates and ownership.
Access reviewed
High-risk access and exceptions are reviewed so exposure doesn’t creep back.
Collaboration kept structured
Teams, SharePoint, and OneDrive stay organised so sharing remains supportable.
Monthly summary
A simple summary of what changed, what improved, and next priorities.
INCIDENT HANDLING
If something looks wrong
When an account or mailbox looks compromised, the goal is quick containment and a controlled recovery.
Triage
Confirm what’s affected and what needs protecting first.
Secure access
Lock down sign-in, reset credentials, and remove risky access.
Recover
Restore access safely and verify mail and sharing rules.
Recap
Record what changed and the preventive step we’re taking next.
Response and escalation follow your support plan and agreed priorities.